Privacy Policy
Effective Date: [Insert Date]
1. Introduction
Clean Express (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Clean Express
[Insert Company Registration Number]
[Insert Registered Address]
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
3. Information We Collect
We may collect and process the following personal data:
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Identity Data: Full name, title, and gender.
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Contact Data: Address, email address, and telephone numbers.
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Financial Data: Payment details (processed securely via third-party payment processors; we do not store full payment information).
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Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
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Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
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Usage Data: Information about how you use our website, products, and services.
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Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.express-cleaning.co.uk+6minstercleaning.co.uk+6neatcleaners.co.uk+6
4. How We Collect Your Data
We use different methods to collect data from and about you, including:
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Direct interactions: You may provide personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
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Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
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Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.neatcleaners.co.uk+1express-cleaning.co.uk+1clean-me.co.uk
5. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
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To register you as a new customer.
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To process and deliver your order, including managing payments and collecting money owed to us.
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To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
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To administer and protect our business and this website.
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To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
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To make suggestions and recommendations to you about goods or services that may be of interest to you.
6. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
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Performance of a contract: Where we need to perform the contract we are about to enter into or have entered into with you.
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Legal obligation: Where we need to comply with a legal or regulatory obligation.
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Legitimate interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
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Consent: Where you have given us explicit consent to process your data for specific purposes.greencleanexpress.comneatcleaners.co.uk+1kleanline.co.uk+1signsexpress.co.uk+1rapidsexpress.com+1
7. Data Sharing
We may share your personal data with the following third parties:
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Service providers acting as processors who provide IT and system administration services.
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Professional advisers including lawyers, bankers, auditors, and insurers.
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HM Revenue & Customs, regulators, and other authorities.
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Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
8. International Transfers
We do not transfer your personal data outside the UK.neatcleaners.co.uk
9. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
10. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
11. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
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Request access to your personal data.
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Request correction of your personal data.
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Request erasure of your personal data.
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Object to processing of your personal data.
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Request restriction of processing your personal data.
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Request transfer of your personal data.
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Withdraw consent at any time where we are relying on consent to process your personal data.
12. Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
13. Changes to This Privacy Policy
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
14. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Address: [Insert Registered Address]